STANDARD TERMS AND CONDITIONS OF SALE
- Quote Validity & Pricing
- All pricing is valid for 30 days unless otherwise stated
- Pricing is subject to change due to:
- Manufacturer increases
- Supply chain changes
- Other unforeseen price fluctuations
- Final pricing is confirmed at time of order placement
- Parts & Materials
- Parts may be billed upon arrival or prior to installation
- All equipment is subject to manufacturer availability
- Taft 360 reserves the right to substitute equivalent or upgraded products if necessary
- Vehicle Procurement
- If applicable, Taft 360 may facilitate ordering the vehicle directly from the dealer
- Vehicle pricing, availability, and timelines are subject to dealer and manufacturer conditions
- Taft 360 is not responsible for manufacturer delays
- Installation & Scheduling
- Project scheduling begins upon quote approval and/or deposit
- Customer must provide:
- Vehicle access
- Required information to build completion
- Taft 360 is not responsible for delays caused by:
- Backordered parts
- Customer scheduling conflicts
- Manufacturer delays
- Payment Terms
- Deposit may be required prior to ordering parts or vehicle
- Remaining balance due:
- Upon completion
- Per agreed payment structure
- Late payments may result in
- Delayed delivery
- Additional fees
- Warranty
- Taft 360 provides a lifetime warranty on installation workmanship
- Manufacturer warranties apply to all equipment and products
- Excluding labor to replace warranty items
- Warranty does not cover:
- Misuse or abuse
- Unauthorized modifications
- Normal wear and tear
- Liability & Use
- Customer assumes responsibility for:
- Proper use of all equipment
- Compliance with all applicable laws and regulations
- Taft 360 is not liable for:
- Improper use of installed equipment
- Third-party modifications or repairs
- Delivery
- Taft 360 offers FREE vehicle pickup and delivery nationwide
- Delivery timelines are estimates and may vary based on:
- Location
- Project scope
- External delays
- Financing (if applicable)
- Financing is subject to approval by third-party partners
- Terms, rates, and structures are determined by the financing provider
- Taft 360 is not a lender
- Shipping
- Carrier delays due to weather or unforeseen events are outside Taft 360's control.
- Shipping charges are non-refundable for delayed deliveries.
- Orders must be prepaid via approved payment methods. COD orders are not accepted.
- Ground shipping does not include guaranteed delivery dates.
- Normal shipping days are Monday–Friday, excluding holidays.
- Tracking information is provided on eligible shipments.
- Additional freight charges apply to Alaska and Hawaii.
- International orders are not accepted.
- Delivery dates are not guaranteed.
- Certain restricted products may only ship to authorized agency or business addresses.
- Customers must provide a valid street address where someone can receive the shipment.
- Inventory & Pricing
- Inventory levels are updated regularly but availability is not guaranteed.
- If an item is unavailable after purchase, our team will contact you.
- Customers may contact Taft 360 before ordering to verify inventory.
- Prices are subject to change without notice.
- Return & Exchange Policy
- Eligible products may be returned or exchanged within 30 days.
- Return Requirements:
- Original packaging with tags attached
- Unaltered, unworn, and unlaundered
- Original receipt or order confirmation
- Refunds
- Issued to the original payment method.
- Shipping charges are non-refundable.
- Processing may take up to 10 business days.
- Exchanges
- Subject to product availability.
- Price differences are charged or refunded accordingly.
- Non-Returnable Items
- Customized or decorated products
- Body armor
- Firearms & ammunition
- Hazmat / ORM-D products
- Electronic products
- Clearance items
- Gift certificates
- Footwear worn outside
- Underwear, socks, earpieces
- Products showing signs of wear or damage